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TRAC Survey – Drop-In Services

Thank you for agreeing to fill out this survey about TRAC’s Drop-In Services! All questions are optional and your answers will not impact your ability to access TRAC services.

1. On a scale of 1-5, how was your overall experience receiving Drop-In Services at TRAC?

⭐ = Terrible

⭐⭐⭐⭐⭐ = Great

Can you tell us a bit about your answer?

2. How did you find out about TRAC’s Drop-In Services?

3. Did you face any challenges or barriers visiting TRAC’s office or accessing services during your time at TRAC’s office?

Can you tell us a bit about your answer?

If yes, can you tell us about those challenges or barriers?

4. After your visit to TRAC’s office, do you feel you have a better understanding of your legal rights and options?

Can you tell us a bit about your answer?

5. After your visit to TRAC’s office, do you feel you have improved access to justice?

This means that you have improved knowledge of the justice system, your legal rights and obligations, and how to access services. It can also include an improved ability to advocate for your legal rights.

Can you tell us a bit about your answer?

6. What do you think your next step(s) will be in resolving your tenancy issue?

Other: 

7. Do you have any ideas for improving TRAC’s Drop-In Services?

8. If you know it, what was the name of the person with whom you spoke?

9. In the future, would you be interested in participating in a focus group or interview about your housing / tenancy challenges and the services you received at TRAC?

All research particitants will be compensated for their time.

If yes, please leave us your email address. 

Email:

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